Frequently asked questions

Questions about ClassMe

Commission, payments, partners, under-18s, invoices and support: straight answers. Can’t find yours? Ask us.

01Money

Does ClassMe take commission on my lessons?

No. 0% commission on your lessons. Commission is what other platforms do. You pay only the subscription (annual or monthly). Your bank, PayPal or the student’s card provider may charge their own fees; that’s between you and them.

How much will I pay?

On the annual plan, US$ 45 a month, paid in one go for the year or in 2 half-yearly payments, with activation and setup included. On the monthly plan, US$ 63 a month, plus a one-off activation fee of US$ 115 that already includes setup and the 1st month. Pay by bank transfer and everything is 10% cheaper. The price is the one for the country where you live; if you live in Brazil you see approximate amounts in reais and pay in euros. See the details and the calculator on the price page.

Why does the monthly plan have an activation fee?

Because setup is done with you: we configure the school, import your students and balances, connect your domain and get the first invoice ready. The activation fee pays for that work and already includes the 1st month. On the annual plan, it’s included.

How do I pay ClassMe?

By PayPal or bank transfer. By transfer, everything is 10% cheaper. From Brazil, you can send the transfer through Wise paying with Pix; your bank’s IOF tax is extra. The annual plan can be paid in one go or in 2 half-yearly payments.

What if I change my mind?

You have a statutory right of withdrawal and refund. The period and how to request it are in the terms of use.

How do students pay me?

Straight to you. In other currencies, by bank transfer (bank or Wise); in Brazilian reais, by Pix copy-and-paste with a QR code and the right amount, generated by the school. You check and confirm receipt, and the lesson balance updates itself. The money never goes through ClassMe.

Does ClassMe issue tax invoices?

No. Your school issues a PDF receipt for each payment and an annual income report (CSV and PDF) to help with your tax return, such as Self Assessment in the UK. A receipt isn’t a tax invoice; ask your accountant.

Do I need a company?

No. ClassMe doesn’t require a company. Whether you need to register as self-employed depends on your country; ask your accountant about your situation.

Is it expensive for me?

Do the maths with your own numbers in the calculator: it shows when ClassMe doesn’t pay off. If you have fewer than 2 regular students, we honestly recommend waiting.

How does it work with partner teachers?

You invite another teacher to teach at your school and set, for each partner, the percentage that goes to them. The student books and pays the school, like any lesson. The platform records the partner’s earnings (they see them under “My earnings”) and you record your payment to them on the Payouts screen. The rest is yours. ClassMe takes no commission on these lessons and doesn’t pay partners automatically: you make the payout.

02Students and finding them

Does ClassMe bring me students?

No. We’re not a marketplace. We give you the structure for the students you already have and for those who find you through Instagram, referrals or search: a school website, a link-in-bio page, trial lessons with email confirmation and a waiting list.

Can I bring my students from Preply or italki?

Read the rules of the platform where you taught: their terms usually forbid taking students you met there. ClassMe is for your own students and new ones. Many teachers keep the marketplace to find students and use their own school for regulars.

How do I bring in the students I already have?

During setup we import your students and lesson balances from a spreadsheet. Then you send the invitation to all of them at once.

I teach children. Is that OK?

Yes, and that’s where ClassMe is strongest. Under-18s can only book with a parent’s consent, and the parent receives the bill, the reminder and the monthly report. The bill never goes to the child. The platform was designed with UK GDPR and LGPD in mind.

I teach maths, music or tutoring. Does it work?

Yes. There are templates for Languages, Maths & Science (formulas on the whiteboard), Music (shared metronome and recordings) and General. See who it’s for.

03Using it and support

Do I need to know how to code?

No. Setup is done with you, and afterwards everything is adjusted through simple screens: hours, packages, prices, colours.

Can I use my own domain?

Yes. You can use your own domain (for example annaslessons.com) or a yourschool.classme.win address.

Does it work outside Brazil?

Yes. The school uses the currency you choose and works in Portuguese, English and Spanish. Pix is only for payments in reais; for other currencies the student pays by bank transfer.

Does it work on mobile? Is there an app?

It works in the phone’s browser and can be installed as an app, with optional notifications. It isn’t in the Apple or Google stores yet.

Do students need to install anything for lessons?

No. The classroom with the whiteboard opens in the browser, and the video call uses a Meet link.

What if I want to leave?

The monthly plan has no lock-in: cancel whenever you like, no penalty, and the school stays online until the end of the paid month. On the annual plan, if you cancel after the withdrawal period, we refund the full months remaining, minus the deduction described in the terms of use. Before the school is switched off, you get a copy of your data (students, lessons and payments). Nobody switches off your school without warning.

What about my students’ data?

The data belongs to your school. ClassMe processes it only to run the school, with two-step verification and encrypted backups. See the privacy policy.

Which languages?

The school works in Portuguese, English and Spanish.

Who helps me if I get stuck?

We do, by email: contato@classme.win or through the contact form.

Ready to have your own school?

Tell us what you teach and to how many students. We’ll reply by email with the numbers worked out for you. Or try the demo school first.

No lock-in on the monthly plan. Statutory right of withdrawal and refund. Contact: contato@classme.win

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